We can be contacted 24/7
You are always welcome to contact us if you have any questions about our products.
Outside normal business hours, we are not in the office, but if you need urgent help, we can be contacted 24/7 at +45 42 42 90 60.
frequently asked questions
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It is important to us that our customers get help when needed. We are, therefore, available day and night every day of the week.
We offer full support
Full support means that we take responsibility for the practical handling of the GPS trackers. This is things like changing GPS trackers, setting up phone numbers, setting up geo fence along with managing other configurations. It is also an option to manage these tasks yourself.
High data security
It is important that our customer’s data is protected. We have, therefore, worked together with a specialist to develop a strategy for how to maintain a high data security.
It is necessary that our system is easy and intuitive to use, especially in stressful situations when a person is missing. It is of high priority that our system is user-friendly, and our system is, therefore, developed together with our customers.
If you contact us before 4 pm on weekdays, the parcel will be sent the same day. The parcel will typically arrive the following day.
No extra costs
We have no hidden costs. All usage associated with the GPS trackers and usage of our 24/7 support is included in the price. There are likewise no extra costs related to making changes to the GPS settings, or limitations to the number of alarms given by the GPS.