Private customers

I am a private consumer who needs a GPS tracker

Many municipalities offer to provide GPS trackers for their citizens with dementia. A development which has enabled more people with dementia to maintain their freedom. Freedom to continue their daily routines, or an active life outdoors. This also gives peace of mind to relatives when they are not around to take care of their loved one. Our GPS trackers are called – Care Tracker.

When do you need a GPS tracker?

It can be difficult to know when the right time to get a GPS tracker is. Along with knowing which GPS to choose, and how to apply for a GPS tracker. On this webpage, we have tried to answer some of the questions you might have, to ease the decision and process of getting a GPS tracker. If help is needed, you are more than welcome to contact us.

Contact us here

How do I get a Care Tracker?

1 - Contact your municipality

We always recommend you to contact the dementia coordinator in your municipality. In most cases, the municipality offers a GPS tracker and will guide you through the process of getting one. If the municipality is not able to provide you with a GPS tracker, you can contact us.

2 - Contact Stella Care

If your municipality does not offer you a GPS tracker, you need to contact Stella Care. We will in collaboration with you, find the right GPS solution to suit your needs.
Contact us at 42 42 90 60. We are available 24/7, to make sure our customers get help when needed.

3 - What do I need to be aware of?

The municipality often offers to cover the costs associated with the GPS tracker. It is, therefore, important to ask your municipality if they offer this service, before ordering a GPS tracker through Stella Care.

If you as a private customer at Stella Care moves to another municipality, it is a good idea to check whether the new municipality offers to pay for the GPS.

The rules for using GPS trackers on people with dementia who walks away were changed in 2010. The current legislation makes it easy to equip dementia patients with a GPS tracker. Today there is a general acceptance in society when it comes to using GPS trackers for people with dementia.

Social Services, section 125

– Alarms and tracking systems (GPS)

If a person with dementia leaves his/her residential or day-care facility and is at risk of causing injury to himself/herself, the personnel may decide to use personal alarm or paging systems for the person in question as part of the daily care if the person with dementia is unable to consent and does not object to such use.

This is not considered use of force and should not be registered and reported. If the person with dementia objects to the use of the alarm/tracking system, the personnel may request that the municipality gives permission to use a personal alarm or tracking system.

It must be documented that the person with dementia leaves his/her residential or day-care facility and is unable to take care of himself/herself, and the personnel must have tried different nursing and social pedagogical initiatives to avoid that the person with dementia leaves his/her residential or day-care facility before considering alarm and tracking systems.

A decision to use alarm and tracking systems for persons with dementia may be made indefinite. The use must be subjected to ongoing evaluation.

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